GUEST SERVICES

HOW CAN WE HELP

If you are already with us or have booked and are due to visit, this page will offer answers and resources both before and dur3ing your stay at the park.

Before and on Arrival

Paying your final balance

Pay your final and full balance no later than 6 weeks before your arrival. You can now only pay this by bank transfer to the following account :

​

Account Name : The Zen Jungle Retreat Limited

Sort Code : 60-83-71

Account : 38196842

​

What is provided

​

Lodges are complete with all bedding, appliances, microwave and oven, some are complete with dishwasher all have a smart TV.

​

Toilet roles are supplied but due to COVID-19 we are no longer able to supply welcome packs.

​

Towels are not provided, so please bring your own.

​

Check-in & Check-out

​

Check-in is after 5pm.

Check-out on your day of departure is before 9am.

​

For further assistance

​

Please use the web chat system on this page

Finding your way around

Finding your lodge

​

Use this map in order to find your allocated lodge​.

​​

Guest WiFi

​

Wifi is FREE in all cabins. Connect to "Zen Jungle" and use "transformation" as your password"

​

Bins and recycling​

​

Please be sure to separate your waste into general, recycling and glass. Once full, take your bin bags to the large commercial bins next to the park entrance.

​

Guest Laundry

​

There is a laundry in the building at the entrance to the park. You are free to use the washers and the large industrial dryer requires £1 will dry any size load on a 15 minutes cycle.

​

Supermarket Grocery delivery

​

Asda, Sainsburys and Tesco all deliver to the area. Please quote the Wooda Lakes address at EX22 7JN, together with your lodge name for direct delivery to your cabin.

​

Please Note : There are no takeaway food delivery services in the area but take outs can be collected in Holsworthy.

​

Private lake for residents

​

You will find the residents lake in front of the cabins adjacent to the entrance. You are welcome on and around any and all lakes, unless a fishing competition or club is on a lake takeover.

​

Reception is no longer in use​

If you require assistance please contact us on the online chat here on this page for help and information. 

​

For further assistance

​

Please use the web chat system or visit troubleshooting below.

Want to Day fish with us

• Fishing Available until 2022

• Private Residents Lake

• Crucian & Tench on Lake 2

• Mixed on Lake 3

• Match Carp on Lake 4

• Specimen on Lake 5

• Carp up to 20lbs

• Our rates (Updated)

  • £10 / Day​ single rod

  • £18 / Day 2 Rods (Maximum)

  • £8 / Kids and OAPs

• Angling license required​

Where to go

• Bude - Just because it's awesome

  • 15 - 20 Minutes

  • Good for :

    • Surfing​, seawater pool, cliffs walks

    • Shopping, eating, people watching

    • Dog walking
       

• Clovelli - Beautiful fishing village

  • 15 - 20 Minutes​

  • Good for :

    • Exploring, shopping and watching the world​
       

• Padstow - The jet set fishing village

  • 1 Hour​

  • Exploring, shopping and watching the world

  • Great restaurants
     

• Widemouth bay - Surf central

  • 30 Minutes

  • Good for :

    • Surfing, swimming, great for kids

    • Eating and restaurants

    • Lively pub with entertainment​​​

    • Dog walking and cliff walks
       

• Holsworthy - Small town with amenities

  • 10 Minutes

  • Good for :

    • Convenience stores, supermarket

    • Great Pet store​​​​

    • Restaurants and Pubs

Have an existing booking? Don't worry, it's business as usual.

Get excited about your upcoming stay, we are peacefully upgrading our lodges and the environment to create more amazing spaces, updated styling and many great new features.

PLEASE USE CHAT FOR CONTACT & HELP

COMING SOON

Amazing stays, Life-changing results

A purpose built and unique, personal transformation experience is currently being lovingly created in the South West of England, on the border of Devon and Cornwall. The setting is jaw droppingly beautiful with 5 peaceful lakes, unspoilt woodland and abundant nature..It will soon also have 12 newly styled, luxury, self catered log cabins complete with kitchens, bathrooms, beautiful bedrooms and their own outdoor decking and veranda space, ideal for watching nature at work.​